Introduction & FileOpen Plug-in Test

Welcome to the FAQ page of the ASME Digital Store where we have posted answers to some of the most frequently asked questions. These FAQs provide both general and technical information as well as ASME contact information.

Please use the section below to test your Adobe Acrobat plug-in and ensure that you can open the FileOpen sample document.

The steps for testing your web browser are shown below:

STEP #1:	Review the system requirements
	A high-speed Internet connection, plus a Web Browser that is enabled to accept either Microsoft ActiveX browser controls or Java applets.
STEP #2:	Make sure Adobe Acrobat or the Reader (version 4.05 or higher) is installed).
	Click on the icons below to download the latest versions of the Adobe Acrobat PDF reader.
STEP #3:	Adobe Acrobat - "FileOpen" Plug-in
	.     If you have not already done so, you need the "FileOpen" plug-in for Acrobat.  Please visit: http://plugin.fileopen.com/getplugin.asp?bhcp=1 to obtain the plug-in.
STEP #4:	If successful, a FileOpen-generated test PDF file will open
	This helps you to verify the functionality of the FileOpen plug-in for Adobe Acrobat or the free Acrobat PDF reader.

If you have completed these four steps successfully, then you can purchase and download digital books from the ASME Digital Store.

In the event you have any issues regarding the proper function of the plug-ins, please contact Adobe directly since this product is provided by Adobe Systems.

Adobe Customer Support: http://www.adobe.com/support/main.html